What is receptionist in dental office?
Who is a receptionist in a dental office? Receptionists are patient advocates. Firstly, they are the ones that patients communicate with when they are not in the office (eg. phone). They are also usually the ones that patients meet when they check-in for their dental appointments.
Why is it important for dental offices to encourage non-phone calls?
That’s why it’s usually beneficial for a dental office to encourage its patients to use non phone-call channels. This might prove easier for a dental office with younger audience than a dental office with an older demographic.
Why is it important to collect insurance information before an appointment?
It’s recommended that patient information is collected before the appointment to avoid wasting time when the patient is in the office for their appointment.
Should incoming calls be answered right away?
For example, an incoming phone call should preferably be answered right away whenever possible. It’s also impractical to assume that the person who is on a phone call can do other tasks simultaneously without compromising the quality of the communication.
Services we provide
At Lahaina Family Dental Shauna Pier DDS we strive to provide our patients with the best and most complete dental care. Our doctors and staff frequently attend continuing education seminars to learn the latest dental techniques. Here are some of the services we provide, please click here.
Payment Forms
We offer a number of convenient payment options for our patients which make it easy to afford any care you may need.